Virtual Phone Number with convenient functions

“Virtual Phone Number” is a service with a number not tied to any location.

Due to the Virtual Number you can communicate between the co-workers and use such functions as voice messages, auto attendant, fax to the e-mail, conference calls, call records and statistics.

POSSIBILITY OF VIRTUAL NUMBERS "SMART NUMBER"

MultichannelingSay “goodbye” to busy lines
Multichanneling 
One of the most important advantages of the Virtual Phone Number is multichanneling.
 
Due to this function your client will never hear the signal “busy line”. If one of your employees is busy, the call will be automatically redirected to another co-worker.
Voice greetingUniform greeting style
Voice greenting 
Voice greeting is the face of the company.

  
 Improve the image of your company.
Reduce the number of non-target and false calls.
Better recognition of the company.
Allocation of call time
Allocation of call time 
You can adjust your Virtual Phone Number to increase the effectiveness of the working process. 
According to the tasks you can distribute the load among the cowokers.
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Call recordingRecord the phone calls and analyze the quality of service
Call recording 
With the call recording you’ll be able to optimize a lot of working processes.
1.      Keep important information during the phone call
2.      Monitor the productivity of the employees.
3.      Develop the training methodologies for the co-wokers.
Analyze the reasons of the phone calls. 
StatisticsAutomatical collection and organization of the statistics
Statistics 
Virtual Phone Number collects information about all committed and received phone calls. It’ll help you to monitor the efficiency of the working process.
Voice mail
Voice mail 
Voice mail is a function which can help if:

  
You get a lot of proposals by phone.
Your clients phone you with wishes and complaints.
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Easy configurationEveryone can connect to the Virtual Number
Easy configuration 
Easy setup is one of the most important aspects in choosing communicational solutions.
User-friendly interface lets make the settings and instruct the co-workers.
In case there are any questions, our technical specialists will always help you.
Auto attendantAutomatical distribution of the phone calls
Auto attendant 
Due to the individual settings you’ll get:

  
Reducing the time of processing the phone calls.
Improving the service.
Unloading of the lines.
No client waiting on the line.
Efficiency controlMonitor each call
Efficiency control 
With the Virtual Phone Number you’ll always know:

  
The effectiveness of your decisions.
The efficiency of your employees and departments.
 
All information is collected automatically. 
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CALL FORWARDING
Call forwarding 
This function becomes indispensable if:
 
Your employees are often in business trips.
Your employees work at home.
There’s no internet or light in the office.
Music instead of beepsWaiting on the line becomes pleasant
Music instead of beeps
      

    
Music is more preferable than annoying beeps. Music instead of beeps will make good impression on the client. 
Let your customers phone you with pleasure. 
Fax to the e-mailFax delivery on e-mail
Fax to the e-mail 
To expedite the processing and sending faxes you can get and send them right on your e-mail.
 
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Call transferConvenient communication with every employee
Call transfer 
If the client needs to consult another specialist during the conversation, you can easily transfer the call. 
Phone call from the web-siteAccessibility of the company
Phone call from the web-site
      

    
If the client has no phone to contact with you, he can use the function “Phone call from the web-site”. With this function your clients can always contact with you.
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